Last Updated: January 22, 2020
When you use our Services, we collect certain personal data to provide you with the products or services you request. This personal data includes:
We collect any information that you enter through our Services or give us in any way. For example, when you create an account, place an order, request to receive communications, participate in our events or contests, contact our consumer services, request to receive communications, or use our Services in any other way. Such information includes, but is not limited to the following:
We collect additional personal data from you to enable particular features within our Services. We may provide you the option to connect your Supplyshark account to your account on some social networking sites, such as Instagram, Facebook, Twitter, or Snapchat, for the purpose of logging in, uploading information or enabling certain features on the Site. This personal data includes:
When you use our Services via your mobile device, we may receive data about your location and your mobile device, including the hardware model, operating system and version, and unique device identifiers.
We strongly believe in protecting the privacy of children. In line with this belief, we do not knowingly collect or maintain personally identifiable information on our Site from persons under 18 years of age, and no part of our Site is directed to persons under 18 years of age. If you are under 18 years of age, then please do not use or access our services at any time or in any manner. We will take appropriate steps to delete any personally identifiable information of persons less than 18 years of age that has been collected on our Site without verified parental consent upon learning of the existence of such personally identifiable information.
If we become aware that a person submitting personal information is under 18, we will delete the account and all related information as soon as possible. If you believe we might have any information from or about a child under 18 please contact us at [email protected]
When using our Services, we also provide in-time notice or obtain consent for certain practices. For example, we will obtain consent to use your location or send push notifications. We may obtain this consent through the Services or using the standard permissions available on your device.
In many cases, your web browser or mobile device platform will provide additional tools to allow you to control when your device collects or shares particular categories of personal data. For example, your mobile device or web browser may offer tools to allow you to manage cookie usage or location sharing. We encourage you to familiarize yourself with and use the tools available on your devices.
We use your personal data in the following ways:
When you use our Services, we will use your personal data to provide the requested product or service. For example, if you make a purchase on [Supplyshark.com] or participate in an event or promotion, we will use the contact information you give us to communicate with you about the purchase, event or promotion. If you contact our consumer services, we will use information about you, such as delivery or payment information, or the product you have purchased to help you resolve a problem or question.
In some cases, to use particular features within our Services, you may need to provide us with additional data or additional consent to use particular data in a certain way. For example, to share content on social media, you may be required to provide your social media account credentials to sign in.
When you consent, we will send you marketing communications and news concerning our products, services, events and other promotions. You can opt-out at any time after you have given your consent./p>
If you are an existing customer of ours (for example, if you have placed an order with us), we may use the contact details you provided to send you marketing communications about similar products or services where permitted by applicable law (unless you have opted-out). In other cases, we ask for your consent to send you marketing information. We may use the information that you provide to us as well as information from our other products or services - such as your use of our Services, your visits to or purchases made in our stores, your participation in our events and contests - to personalize communications on products and services that may be interesting for you.
We use the personal data you provide to us to operate our business. For example, when you make a purchase, we use that information for accounting, audits and other internal functions. We may use personal data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our Services. We may also record your calls with our customer service to handle your inquiry and for training, research and product development purposes.
We use data about how our visitors use our Sites and Services to understand customer behavior or preferences. For example, we may use information about how visitors to www.Supplyshark.com search for and find products to better understand the best ways to organize and present product offerings in our storefront.
We may also use your personal data in other ways and will provide specific notice at the time of collection and obtain your consent where necessary.
To process your personal data, we rely on certain legal grounds, depending on how you interact with our Services.
We may process your Personal Data because:
From time to time we establish business relationships with other persons or entities whom we believe trustworthy and your personal data is sometimes shared with:
We may also transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, spin-off, dissolution or liquidation).
We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the safety of your personal data.
You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability); (iii) correction of your personal data if it is incomplete or inaccurate; or (iv) deletion or restriction of your personal data in certain circumstances provided by applicable law. These rights are not absolute. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have commercial emails stopped from being sent to them, and spells out penalties for violations.
We may collect your email address in order to:
To be in accordance with CAN-SPAM, we agree to the following:
If you have an account with us, you may at any time unsubscribe or opt-out from receiving our marking communications by:
We reserve the right to send you transactional or relationship based emails or notices even if you opt out of all voluntary emails. This includes information about your account, such as information regarding delivery of goods and services you have already agreed to and ordered, service announcements and administrative messages, information about warranty, recall, safety or security information, or notices about changes in terms or features of the Site.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact details in the “Question and Feedback” section below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Our Services may provide links to other (third-party) websites and apps for your convenience or information. Linked sites and apps have their own privacy notices or policies, which we strongly encourage you to review. To the extent any linked websites or apps are not owned or controlled by us, we are not responsible for their content, any use of the websites or apps, or the privacy practices of the websites or apps.
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According to CalOPPA, we agree to the following:
You can change or update your personal information by any of the mean described in our “Questions and Feedback” section below.
Our Site does not support “Do Not Track” browser settings and does not currently participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your Personally Identifiable Information or Non-Personally Identifiable Information.
If you wish to provide feedback or if you have questions or concerns or wish to exercise your rights related to your personal data, you may contact us:
If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner. You also have the right to lodge a complaint with the relevant supervisory authority in the country in which you reside.
Supplyshark, Inc. All rights reserved. All materials contained within this website are protected by copyright belonging to Supplyshark, Inc.
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